Due to the nature of digital products/media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.
Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us by emailing firstname.lastname@example.org
Please note that we are not developers of the provided products, so our technical support capabilities are limited but we may try our best in most cases to aid you and support your installation to your system or hosting or server.
We do not change product functionality and do not fix developer bugs.